Organizations that supply professional services employ highly skilled staff, because particular skills and compentencies are required for individual projects and assignments.
Project managers will want to specify their skills and competencies requirements in detail, when requesting resources. Maintaining a comprehensive skills database is necessary if staff with the appropriate skills and experience are to be correctly allocated.
Typical contents of a Skills Database
In large matrix organizations, where resource and project managers collaborate in getting the workload most effectively resourced, it is particularly important to have a comprehensive skills database. It needs to store each person’s set of skills and any other attribute that will help identify staff that can best do the work.
In practice the database will often contain details of each person’s:
- Role, Discipline or Team – often used when looking at capacity planning.
- Skill set, with levels of competency, e.g. JAVA 1, C++ 2.
- Details of the systems or applications expertise.
- Grade – often used to link to a standard cost rate.
- Languages spoken.
- Industry sector experience and qualifications.
- Compentency scores.
If more detailed data is required, for example, history of recent projects worked on, personal aspirations and development goals etc, the HR system can be a better source. Many organizations have a link between the HR system and the skills database for resource management, so that the skills database is kept in sync with HR. Innate resource management software enables you to easily manage the skills and competencies of your staff.
Some types of organization, such as those in the Oil and Gas sector, need to manage the comptency scores for their technical staff. Typically, each Role will have its own set of competency descriptions and each individual’s numeric score per competency needs to be maintained. Innate provides effective skills and competency management, so that the most suitable staff get assigned to each project.
As part of the system implementation process, Innate configures the skills database so that each person’s skill sets can easily be maintained. Often each individual has access just to this part of their resource record, to keep the data up to date in the simplest way. A range of standard reports show the demand vs capacity by skill, to highlight trends and identify staff retraining requirements, where appropriate.
Without current skills data, services organizations cannot maximize utilization of their expensive staff. Maintain your skills database easily with Innate resource management software.